unfortunate place, terrible service. had a suite on the top floor was the bathroom/sitting area, glass and no window trims, worldering, stifling, many insects and no screens. no a/c. nowhere comfortable to sit, just a few cheap rattan furniture. 50 euro deposit to use the room safe. terrible shower-must handle and shower a hand. then broke. the coffee machine broke 2 different possibilities - never got a coffee in the room. uncomfortable bed and no screens down in the bedroom, in the ground floor. stupid design from above - usually a bathroom, but without window trims, no blind, nothing. no private sphere and backwarm after midday to sunset. when I mentioned it to the staff on the way out, they said I had given up the heat, and that's why the room was so hot. when I checked in, the room had many insects, both alive and dead, so that the opening of the windows for a brise did not happen, and no A/C. they want a deposit of 50 euro to use the room safe. we paid 269 19 euro, as we booked lately. it's supposed to be a 4-star hotel. I wanted to write two or three stars until these two things have happened: 1 my toilet broke and they just shut off the water. I couldn't wash the last 24 hours. I mentioned it to them when we were gone and they said I hadn't told them early enough! I told them when we went to dinner. the housekeeper had shut down because he was broken and ran two days before. that was another toilet in the bedroom, but it was made for a very large person. this hotel was $350/night 2 on the last morning we went to the breakfast and there was a large Chinese travel group separate buffets. you eat raw fresh, but we were chased away. we were served the same fruits they had served all week and it smelled rancid. no one filled the orange juice machine and I had to fuck it for coffee milk. I didn't try anything else except the croissants who were good every day. After we got our bread and sat outside, they turned off the lights in our buffet room. I had no toilet and we were served rotten eating. we felt unwilling and disdained, and we started happy and good. I personally would rather sleep on a parking bench and wash in the well.